As a leading provider of strategic, inbound call management solutions for the medical industry for over 20 years, Alphapage's MEDICALL division uniquely blends high-quality customer care with cost-efficient, state-of-the-art technology to give you more flexibility and control over staying connected to patients, physicians and other medical professionals than ever before. From handling patient or physician call volume professionally and accurately, to on-call scheduling and appointment setting, our MEDICALL suite of medical answering services, message delivery and electronic solutions can help you make the most of your practice and your patient care. We'll gather, organize and transmit your information via email, cell phone, voice mail, PDA, fax or text pager quickly, accurately and efficiently.

We design each solution around the needs of your unique practice, specialty area or industry segment - providing top-flight operator training to ensure that everything from your unique call protocols, terminology, standards and requirement are upheld with the highest level of accuracy, dependability and professionalism.

MEDICALL's Service Features Include:

• 24/7 courteous, professional service
• Customized call processing protocols
• Customized message delivery
• On-call scheduling
• Staff information directory
• Appointment setting
• HIPAA-compliance
• Medical terminology-trained operators
• Patient and prescription database management service
• On-line medical directory for operators

• Customized Greeting
• On-hold music
• Bilingual services - English and Spanish
• Voice Logging/recording
• Message history via fax or email
• Text paging services

• Medical Answering Service
• Medical Electronic Solutions
• Medical Messaging Solutions